Procedures for Maximum travel comfort.
For your own safety and comfort, appended below are the baggage limitations on Platinum Star Coach services:

CHECK-IN BAGGAGE
When you check-in, you may be asked some questions about your baggage:
• Has your luggage been in your possession at all times?
• Are you aware of the contents in your bag?
• Are you aware, these dangerous goods are not permitted in your bag? (See below)

Dangerous Goods
Passengers are strictly not permitted to board, transport, carry or check-in any Dangerous Goods (which is defined below) in the coach. We shall not carry or transport any carry-on baggage and/or check-in baggage containing Dangerous Goods in the coach.
Dangerous Goods shall include but not limited to arms, ammunition, or unlawful goods, gunpowder, salt-petre, kerosene, chemicals, gases or any explosive, flammable, combustible or hazardous substance or material or liquids or whatsoever articles or substances which is/are deemed by us as capable of posing risk to health, safety, property or the environment.

Labeling of Baggage
Passengers are requested to label or tag their check-in baggage with their names, address, telephone number or email on the check-in baggage. Passengers are advised to keep the aforesaid particulars inside the check-in baggage. We shall at all times reserve the absolute discretion to refuse to carry any check-in baggage without a label or tag.

Baggage Size Limitation
The size of a check-in baggage shall be limited to a maximum size of 55cm x 35cm x 25cm (22” x 14” x 10”). Any check-in baggage which exceeds the aforesaid permitted size shall be subject to Excess Baggage Allowance.

Note : In our Malaysia’s counter, we ONLY accept in Ringgit Malaysia (RM) unless as
          specify by us subject to our regulations.
         In our Singapore’s counter, we ONLY accept Singapore Dollar (SGD) unless as
          specify by us subject to our regulations.

Normal Baggage Allowance
Each Passenger is allowed to carry or board the coach with baggage(s) of maximum weight of 20kgs subject to charges which are hereinafter specified. The first 10kgs of the first baggage shall be complimentary and thereafter any additional or excess weight shall be subject to the following charged imposed by us (please refer to chart below):-

Additional Baggage and Weight Excess Charges Chart (In Malaysia)
Baggage Weight	1st Baggage	2nd Baggage
First 10Kgs and below	Complimentary	RM 10.00
10Kgs and above	RM 2.00 / 1Kg or below
Maximum Dimension	55cm X 35cm X 25cm (22” X 14” X 10”)
Insurance	Subject to our Regulations. Please refer to our Insurance Terms & Conditions. A copy is available upon request.

Additional Baggage and Weight Excess Charges Chart (In Singapore)
Baggage Weight	1st Baggage	2nd Baggage
First 10Kgs and below	Complimentary	SGD 10.00
10Kgs and above	SGD 2.00 / 1Kg or below
Maximum Dimension	55cm X 35cm X 25cm (22” X 14” X 10”)
Insurance	Subject to our Regulations. Please refer to our Insurance Terms & Conditions. A copy is available upon request.

Excess Baggage Allowance
Excess Baggage shall always be check-in baggage and shall be subject to charges hereinafter specified. Excess Baggage shall include but not limited to golf bags, baby stroller and other equipments which may be determined by us from time to time as Excess Baggage. Each Passenger shall be allowed to carry or board the coach with only One (1) piece of Excess Baggage subject to charges hereinafter specified and we shall at all times reserve the absolute right to refuse to carry any baggage which is/are not classified by us as Excess Baggage. Music instruments, surfing board, foldable bicycle and/or any items or equipments which is/are deemed by us as having irregular dimensions for the coach’s baggage compartment or posing a risk on safety of the coach shall not be permitted. Excess Baggage shall be subject to the following charged imposed by us (please refer to chart below):-

Additional Baggage and Weight Excess Charges Chart (In Malaysia)
Baby Stroller / Golf Bag	RM 40.00 per item
Maximum Dimension	55cm X 35cm X 25cm (22” X 14” X 10”)
Insurance	Subject to our Regulations. Please refer to our Insurance Terms & Conditions. A copy is available upon request.

Additional Baggage and Weight Excess Charges Chart (In Singapore)
Baby Stroller / Golf Bag	SGD 40.00 per item
Maximum Dimension	55cm X 35cm X 25cm (22” X 14” X 10”)
Insurance	Subject to our Regulations. Please refer to our Insurance Terms & Conditions. A copy is available upon request.

UNCHECK-IN BAGGAGE (HAND CARRY BAGGAGE/CARRY-ON BAGGAGE)
Baggage size limitation and weight
Each Passenger shall be allowed to carry only One (1) hand-carried baggage. Each hand-carried baggage shall be limited to a maximum size of 30cm x 20cm x 20cm and each hand-carried baggage shall be limited to a maximum weight of 5kgs.

Hand-carried baggage exceeding the above prescribed size limitation and weight or the number allowed, must be checked as check-in baggage
We recommend you take anything you may need on the coach with you, including necessary medication and keys. All medication should be legal and should have a legally recognized professional pharmaceutical label on the container if you are transporting medication in your hand-carried baggage. If you require a medical syringe, you must have the needle guard intact. In addition to your carry-on baggage, the following articles can be carried in the cabin:
• a handbag, pocket book or purse;
• an overcoat, wrap or blanket;
• a small camera or a pair of binoculars;
• a reasonable amount of reading material for the coach;
• an infant carry cot;
• walking stick / canes or crutches and / or braces / prosthetic devices, which the
  passenger is dependent on;
• electronic equipment such as cell phones, portable music players, laptops;
• Syringes or needles for personal medical use with needle guard in place. These have
  to be accompanied by the medication in its original labeled container.

In any event, we shall not be liable whatsoever for the above recommendation and the Passenger shall be responsible for, and to keep us fully indemnified against all damage, losses, costs, expenses, actions, demands, proceedings, claims and liabilities made against or suffered or incurred by us arising directly or indirectly out of the Passenger’s act of exercising the above recommendation.

It is important for us to inform passengers of the importance of these guidelines. This is why Platinum Star has placed great importance on the control of hand-carried baggage. Keeping an eye on the number and size of bags allowed on board means that our passengers will enjoy the comfort of a well-kept cabin, free of any inconvenience and hazards, because:
• There is ample storage space for all passengers' hand baggage.
• Movement into and out of seats is easier.
• Departure and arrival will be on time as there is improved passenger boarding and
  disembarkation.
• Cabin crew service along the aisle is smoother.
• Transfers between coaches are faster. (If applicable of coach transfer)
• Boarding or off boarding the coach during checkpoint is easier and faster.
• Emergency evacuation becomes easier.

Hand-carried baggage must be stowed in the designed compartment. Please note that security items such as knives, nail clippers, blades, or any sharp or pointed objects must be removed from hand-carried baggage and packed in check-in baggage.

Electrical devices
You will be allowed to use your Portable Electronic Device (PED) including cellular telephones in the coach.
However, to prevent fire hazards, all electronic devices are to be switched off during refueling operations.

Examples of items not permitted to bring into our coach by hand carry.
• All knives, cutting and puncturing instruments including box cutters, ice picks,
  straight razors, metal scissors, metal nail files and corkscrews;
• Any sharp and/or pointed objects;
• Weapons including handguns, rifles, ammunition, gun powder, pepper spray, bear
  spray, mace, tear gas, replica or toy weapons;
• Aerosol spray cans including hair spray, deodorant, insect repellent, or butane fuel;
• Balloons filled with helium gas;
• Flammable liquids or solids including fuel, paint, paint thinner, lighter fluid;
• Sporting equipment such as: golf clubs, lacrosse sticks, hockey sticks, ski poles,
  squash / tennis racquets, ice skates, baseball / softball bats, pool cues;
• Any other hazardous item as defined and regulated by law including explosives,
  fireworks, radioactive materials, poisons, infectious substances;
• Umbrella is not allowed to carry on board as its looks like a weapon in some cases.

For Your Convenience
Before proceeding to the departure area, please check and ensure that your hand baggage quantity, weight and dimensions meet the recommended guidelines. We have placed our “Baggage Allowance Regulations” at check-in counters. Please refer and ensure that your baggage size conforms to the stated measurements.
If your hand baggage does not conform to the size specified, our coach personnel will disallow entry into the departure area. You will then have to return to the check-in counter.

ATTENTION
Our coach baggage compartment capacity is limited. We reserved space for the First Baggage only. Any Additional Baggage or Excess Baggage only will be accepted subject upon availability of space in the Baggage Compartment.
For any additional baggage that exceeded the limitation will be required to purchase another seat subject to the availability in accordance to our Regulations.
Should you need further assistance, please consult our coach passenger handling staff.

Packing Tips
• Always remove the previous trip airline tags and mark your baggage with your name, address, email and contact number where you can be reached at your destination. You should also put a copy of this information inside your baggage. Should your baggage be misplaced, these labels will hasten identification and help us to return it to you. Labels can be obtained at the Platinum Star check-in counter (if available).
• Mark your bags with a brightly colour string or ribbon to assist you in identifying your bag quickly on the baggage carousel.
• Keep all loose handles, hooks, and straps closed securely inside if you can, or remove them. These can catch on conveyers and belt loaders and cause damage to your luggage or other passengers' baggage.
• Always lock your baggage.
• For security reasons, ensure you pack your bags yourself and do not at any time leave them unattended. Never carry a package or baggage for someone else unless you have completely checked the contents.
• Due to safety requirements, there are a number of items that cannot be packed in your carry-on or checked baggage. Please visit dangerous goods information above.
• Never wrap or package gifts; security personnel may need to inspect them.
• Keep medication and fragile items in your carry-on baggage. Keep all medication in its original, labeled container and carry the physician's prescription with you.
• When you check your bags, make sure you get the correct number of baggage claim stubs and that each one is marked with the correct city name of your destination on your baggage tags.
• Make a list of items you have packed and their estimated value. Keep your list in a safe place until you return. Report any missing, delayed or damaged items before you leave the airport. This will help us to start tracing right away.
• Platinum Star advises you that following items may not be included in your baggage and it accepts no liability for your damage or loss:
- Cash, negotiable bonds, deed, etc;
- Jewellery, antiques or similar valuable items;
- Any item of a fragile or brittle nature (e.g. glassware);
- Electrical or electronic components (e.g. computer, camera, mobile phone, audio
  equipment);
- Food or any perishable item;
- Any item that has insufficient packaging (e.g. surfboard, bicycle, musical
  instrument).

For the avoidance of doubt, we provide no warranty, whether expressly or implied, of any kind including but not limited to any implied warranties or implied terms of satisfactory regulations, guidelines, and fitness for a particular purpose or non-infringement. We do not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of anything stated herein. We will not be liable under any circumstances, including negligence, for any direct, indirect or consequential loss arising from your use of the information and material contained in herein.
All agreements between the Company and its Customer shall be governed by Malaysian law and be within the exclusive jurisdiction of the Malaysian court.